We are an innovator in the parking industry, focused on helping parking operators and facility owners deliver a premium customer experience with affordable, scalable technology.
Our patented Video Intercom Platform enables customers in your parking facilities to connect and speak face-to-face with a remote attendant when they need assistance via live HD video. For facilities that have eliminated on-premise staff for automated technology, Parker gives guests a rich customer experience that puts the human touch back into parking.
Audio-only intercoms are old-school, decades-old technology that is impersonal and provides a poor customer experience. Parker’s Video Intercom Platform gives customers who have become frustrated with automated technology and empty cashier booths a face to talk to again.
By installing a Parker Video Intercom, facility owners can provide the empathy and interaction that customers appreciate without the large capital and operational expense of an on-premise workforce.
We were founded in 2010 as Remote Property Monitoring LLC, (RPM) with the first generation of our two-way video intercom platform. In our first four years of business we expanded to nearly 100 locations in 3 states. All calls are handled by a world-class call center in Indianapolis.
In the Fall of 2014, our leadership team set a vision to rebuild the platform from the ground-up to be more scalable and affordable to a wider audience of operators. We also heard from many prospective customers that they wanted the ability to take their own calls.
At PIE 2015, our company rebranded as “Parker” and launched the next generation of our platform as a cloud-based Software-as-a-Service solution. Our hardware was upgraded to 1080P HD video screens and cameras with new computer controls that are easier to install and set-up. Our continual re-investment has dropped the cost to implement Parker’s Video Intercom Platform, making us a more affordable to implement than any existing intercom solution available today – all while giving your customers the benefit of two-way video too.
In 2016 and 2017 we are making a $500,000 investment in our platform as we continue to improve our software, our call center and video intercoms to meet the needs of a today’s most demanding parking requirements.
We are currently working with multiple international manufacturers of PARCS equipment to have Parker available as an option direct from the factory. Soon you’ll be able to order Parker “inside,” direct from the factory.
Have questions? Please contact us.