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Author: Katelyn Dean

PIE 2022: A Fresh Perspective

Trade shows and conferences are essential when staying connected with old friends and meeting new partners. The Parking Industry Expo has been a great way to connect with other members of the parking industry and learn more about changes and innovations in the industry. It is a way we can all spend time together and catch up with what we’ve been doing over the past year. This year, I got to see it from a fresh perspective.

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Five Questions with Tamica Jones

Tamica is the newest addition to our Indy-based Customer Service team! She boasts 14 years of leadership and management experience and 14 years of customer service experience. We are thrilled for her to bring that experience to Parker! Tamica loves being a part of building a winning team and believes that clear communication is the key to success. Her hobbies include gaming, spending time with her friends and family and playing with her fur baby.

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Welcome, Tamica Jones to the Parker Team

We are thrilled to welcome the newest member of the Parker Team – Tamica Jones! Starting this week, Tamica is our Second Shift Call Center Manager for our Indianapolis call center.

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City of Bethlehem Enhances Customer Service

Parker Technology helps the City of Bethlehem Parking Services deliver on its promise to provide its guests with efficient, friendly customer service through technology advancement, allowing two-way communication assistance, integration with existing PARCS equipment, powerful reporting, and superior customer service.

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Parker Technology: Traffic in Lanes

What Happens If… Part 2

Many issues can arise when parking facilities don’t utilize a system that optimizes daily operations. Traffic in lanes gets backed up, online reviews are posted, and the gate is vended more often. A quality system, like our 24/7 on-demand assistance, will not only benefit your staff, but if you align your priorities with operations, you will consistently deliver a satisfactory customer experience.

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Parker Technology: Problems We Solve

What Happens If… Part 1

At Parker Technology, we realize that many things can go wrong when parking facilities don’t utilize a system that optimizes daily operations. Help calls can overwhelm parking managers, resulting in lost revenue, broken gates, etc. A quality system, like Parker’s 24/7 on-demand assistance, will not only benefit your staff, but if you align your priorities with operations, you will consistently deliver a satisfactory customer experience.

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