When you’re in a hurry or simply trying to go about your day, the last thing you want is to find yourself stuck in a parking garage. With automated parking facilities, we assume that our entry and departure will be a breeze. Still, even with the simplest of technology, things can go wrong. And typically, the issue isn’t the problem itself, but how fast and efficiently it’s dealt with. No one wants to sit there waiting for help to come while they try repeatedly to get the equipment to work.
Read More Whether we want to admit it or not, people still need people. Automated parking facilities are great until something goes wrong. Sometimes equipment malfunctions or a driver gets confused by how to use it. Whatever the case, no one wants to get stuck waiting for help to arrive. With Parker Technology, we give people exactly what they want and need – an efficient automated parking solution with customer service help at the push of a button. Our virtual ambassadors provide on-demand service so drivers can quickly pay and get on their way.
Read More In parking garages, parking lots, and other places people park, Parker Technology’s solution provides virtual ambassadors who can instantly assist parking guests as soon as questions and issues arise. Our solution is speedy, reliable, and easy-to-use. And those qualities have never been more important.
Read More Today we’re excited to finally announce our official partnership agreement with TIBA Parking. We’ve worked collaboratively to engineer an integrated two-way video customer experience solution on TIBA’s X-60 line of PARCS equipment. As well as an audio integration for X-30 and X-60 equipment, for SIP or third-party VOIP.
Read More Parker Technology is there when no one else is, to help customers avoid moments like this. We are the leading authority on all things parking customer experience. From our accessible software platform to our amicable customer service representatives, Parker Technology will drive away your parking problems, one customer at a time. Curious how? Read on to find out how we can help you!
Read More Amber Boltjes is our resident quality control guru. She has elevated our call center operations, with a meticulousness for excellence, and a desire to build processes and training that improve performance and goal setting. Amber is also one of our longest-standing employees. She’s been with Parker for almost 6 years!! Amber is known for delicious smelling candles, a love a sequins and being the best auntie around (she loves spoiling her niece).
Read More A warm welcome to Ryan Givens, CAPP, our New Regional Sales Executive for the West Coast. Ryan possesses over 12 years of operational and leadership experience in the parking industry and maintains a CAPP certification.
Read More Focusing on customer experience is a top priority for businesses large and small across industry and service sectors. How come? In today’s world of instant gratification and digital dominance, companies that care about their customers stand out. The customer experience begins even before people enter your facility or walk into your store. For drivers, it starts when they park. And that’s where Parker Technology comes in.
Read More Paying for parking just got easier and more convenient than ever with the launch of our new Text-to-Pay feature.This is the second of numerous innovations scheduled to be released this year from our recently deployed software platform, Delta.
Read More Tammy Baker is a large part of what makes Parker so special. She sees the world in a unique way, challenging the rest of us to think deeply and live with conviction. Customers adore her and our team wouldn’t be the same without her. She is known for wearing fun heels every day, telling funny stories and communicating clearly. Her weakness: Bib & Tucker on the rocks and a Vegas craps table.
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