We are now providing live customer service support for K Street Garage, a Diamond Parking facility in Anchorage, AK. This is Diamond Parking’s second parking facility to use our platform. AVA Capitol Hill garage in Seattle, WA has been online since early October of 2020. “Parker Technology’s platform for tracking intercom calls and customer issues is […]
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Four ways that a professional call center improves your parking facility. A call center service can improve your operation in more ways than you may realize. When intercom calls are directed to a professional call center, your customer experience is improved, your internal staff is happier and more focused, you collect more revenue, and you […]
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Scott Gould is a cat owner, adventurous home cook, and handyman. He is known for putting relationships first and his excellent smoked meats. His weakness is a “VERY good bourbon.”
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For parking facilities, an elevated customer experience can attract patrons, improve customer loyalty, provide value to asset owners, and increase revenue. Read on for our tips to improve parking facilities and elevate the customer experience.
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Smart parking uses technology to minimize the time, energy and space needed for faster and easier parking. At its core, it is a strategy to make parking more efficient, and elevate the parking customer experience. Why is smart parking needed? Minimized Pollution Smart parking conserves precious resources and helps parking operations prepare for the future. […]
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Our customer service solution is live in City of Plainfield, IN. When patrons need help, our highly-trained customer service representatives answer the call to help them pay and get on their way quickly. 24/7 Remote Monitoring Services In addition to elevating the customer experience, our solution allows for the garage to be managed almost completely […]
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At Parker, we take pride in our work, and care deeply about our core values. In fact, they guide everything we do, from how we serve our customers, to our quality assurance program, to hiring and training. When we bring on a new employee to Parker, we’re really looking for someone who embodies our core […]
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Parking management system is a term used for a variety of solutions and products in the parking industry. It can include software, hardware, manual methods, or a combination of these, to manage parking operations.
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Brian is a Michigan native with a fantastic laugh and a fondness for golf and baseball. He is known for his authentic concern, and leading with core values. His weaknesses are donuts and cigars.
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With this major software update, the platform is faster, more stable and extensible to more parking software platforms through APIs. Delta’s new and fully-scalable architecture takes advantage of all attributes of a cloud-based software platform. It is a launching off point for Parker Technology to add value for its customers, by connecting in new and improved […]
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