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Category: Blog

5 Steps to Measuring Quality

What gets measured, gets managed. “You can talk about something all day long, but if you don’t put some data behind it and actually measure it, it will not show that it’s important.” Tammy Baker, Vice President of Client Experience Developing a quality program is an important part of ensuring your team accomplishes priorities and […]

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Five Questions with Heidi Barker

Heidi prefers variety over routine. She is known for her follow-through, and leading a team through a project from start to finish. Her weaknesses are chocolate chip cookies and floral prints.

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Year in Review: 2020, a Year of Resilience

This year has been difficult, to say the least. But boy, are we thankful to be part of such a resilient, gritty industry. When we had to adapt quickly in a changing world, we didn’t have to do it alone. With challenges aplenty, it’s even more important to celebrate the high notes!

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