Skip to main content

Category: Feature Functionality

Mobile Queue

Introducing Our New Mobile Suite: Mobile Queue & Mobile Endpoint

In recent years, just about every industry has fully adapted to the digital age. We now can do just about anything from a mobile phone, including paying for parking. It’s now easy as ever to quickly pay for parking from an app or by text. Unfortunately, sometimes things can go wrong with technology or patrons have trouble understanding how to use it.

Read More
Parker Technology - two-way video patents

Fun Fact: We Own 4 Novel-Use Patents

At Parker Technology, we strive for excellence by bringing our clients innovation and ingenuity to help them deliver a quality parking experience for their customers. Quality and consistency in excellent customer experiences are essential to growth and success.

Read More

We’re Your Troubleshooting Partner

Here at Parker Technology, we understand that technology isn’t perfect—and it’s typically because it lacks that personal touch—which is why we believe in elevating the customer experience and troubleshooting problems by providing personal, on-demand assistance. Think of us like your troubleshooting partner. You operate the garage, we provide the customer service solution.

Read More
Parker Helps Solve Problems

We Help Solve Your Problems

Parker Technology is there when no one else is, to help customers avoid moments like this. We are the leading authority on all things parking customer experience. From our accessible software platform to our amicable customer service representatives, Parker Technology will drive away your parking problems, one customer at a time. Curious how? Read on to find out how we can help you!

Read More

Our CX Magic Behind-the-Scenes

In addition to the external-facing new features we’ve added to our Platform over the past few months, we are also continually improving and enhancing our software feature functionality internally. These capabilities will help our CSRs be more efficient and provide you (our beloved customers) with visibility into the value we bring each day/week/month.

Read More