Trade shows and conferences are essential when staying connected with old friends and meeting new partners. The Parking Industry Expo has been a great way to connect with other members of the parking industry and learn more about changes and innovations in the industry. It is a way we can all spend time together and catch up with what we’ve been doing over the past year. This year, I got to see it from a fresh perspective.
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We are thrilled to welcome the newest member of the Parker Team – Mona Rodriguez! Starting this week, Mona is our Call Center Manager for our Las Vegas Call Center.
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Tamica is the newest addition to our Indy-based Customer Service team! She boasts 14 years of leadership and management experience and 14 years of customer service experience. We are thrilled for her to bring that experience to Parker! Tamica loves being a part of building a winning team and believes that clear communication is the key to success. Her hobbies include gaming, spending time with her friends and family and playing with her fur baby.
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We are thrilled to welcome the newest member of the Parker Team – Tamica Jones! Starting this week, Tamica is our Second Shift Call Center Manager for our Indianapolis call center.
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Claudia is our newest addition to our implementation team! She has an extensive background in parking and customer service, having most recently worked with the City of Riverside as the Public Utilities Customer Service Manager. Claudia boasts 25+ years of customer service experience and 20+ years of leadership and management experience. We are thrilled for her to bring that experience to Parker! Claudia loves working with people and believes open communication and transparency are keys to great leadership. Her hobbies include traveling, volunteering in service projects and riding roller coasters at amusement parks.
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Katelyn Dean has recently joined the Parker marketing team as an Orr Fellow! She comes to us as a recent graduate from Indiana Wesleyan University with a bachelor’s degree in Strategic and Human Communication. She is excited to learn more about the parking industry and immerse herself in everything Parker! Katelyn is known for her reliability, and ability to organize anything and everything. Her biggest weaknesses are good books and peanut butter ice cream.
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We are thrilled to welcome the newest member of the Parker Team – Claudia Lopez! Starting this week, Claudia is our Implementation Manager, based in Riverside, California. Claudia boasts 25+ years of customer service experience and 20+ years of leadership and management experience. She loves working with people and believes open communication and transparency are keys to great leadership.
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La’Nesha Miller has been with Parker for years, and has continued to work her way up and do great things! We couldn’t imagine our call center without her. La’Nesha is dedicated to the people at Parker, always looking for ways to encourage the team, acknowledge work anniversaries and birthdays, and lift up her teammates with inspirational messages and tips for growing. She is truly a relational leader, and is dedicated, compassionate and the epitome of empathy and kindness. Fun Fact: La’Nesha represents our brand so well, you’ll see her lovely face on demo calls, in videos, cut sheets, LinkedIn and many other places. You hardly ever see her without a smile!
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Ryan Givens is the newest edition to our sales team, but he’s certainly not new to parking! He comes to us with over 12 years in this industry, with an operations and university parking background. He is also the only proud employee with a CAPP certification. Funny story, Ryan actually used to be our customer while at Penn State University – that’s how we met him and first started to build a relationship. We’re thrilled to have flipped him from customer to employee! Ryan is known for his follow-through, integrity and love of the Indianapolis Colts.
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Implementing core values into your company’s everyday operations is critical to supporting the vision and mission of its leaders. By working a set of principles and beliefs into what you do, you can more effectively shape a healthy, inspiring, and hard-working company culture. And by boosting the mood and efficiency of the internal environment, you will naturally boost the success externally. If your employees are happy, your customers will be as well.
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