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Five Questions with Scott Gould
Scott Gould is a cat owner, adventurous home cook, and handyman. He is known for putting relationships first and his excellent smoked meats. His weakness is a “VERY good bourbon.”
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Category: Parker People
How We Consistently Deliver Excellence
The key to our excellent customer service (and 95% customer retention rate) is our quality program.
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5 Steps to Measuring Quality
What gets measured, gets managed. “You can talk about something all day long, but if you don’t put some data behind it and actually measure it, it will not show that it’s important.” Tammy Baker, Vice President of Client Experience Developing a quality program is an important part of ensuring your team accomplishes priorities and […]
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Parker Technology wins Top-Rated CX Team Culture
We are proud to announce that on Thursday December 17th, 2020, Parker Technology won, for the second year in a row, a Powderkeg National Tech Culture award.
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Five Questions with Heidi Barker
Heidi prefers variety over routine. She is known for her follow-through, and leading a team through a project from start to finish. Her weaknesses are chocolate chip cookies and floral prints.
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CEO Brian Wolff Explains the Real Value of Parker Technology
Watch the video above, or read below, to hear from Brian Wolff, President & CEO, about our value. Check out our videos page for more.
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Authentically Parker: Our Company Culture
Watch the video above, or read below, to hear from Brian Wolff, President & CEO, and Tammy Baker, VP of Client Experience, about our company culture.
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How Stressed Are Your Employees?
Stop guessing, start asking. Nearly seven in ten employees indicated that the COVID-19 crisis is the most stressful time of their professional career, according to a survey published by healthcare provider, Ginger. You likely already know that your employees are stressed. But, you might not be sure what steps you should take next. A good […]
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Working From Home During COVID-19
[Working from home] didn’t really affect me at all. I had the Parker software, so everything I needed was right there at my fingertips. They still got great customer service as they would, if I was [in the office].
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Top five things I learned in my first month at Parker Technology
I learned several key lessons that I think are applicable to any business professional. They are as follows:
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