Within our reporting tools, we have an option for certain users to download a .CSV file of the raw data for the Call Volume report and the Gate Vend report. This feature has been temporarily disabled. Our most recent software release created a bug via our web interface. We are working on a resolution.
The online view and Print-as-PDF versions of the report are still available.
If you require a CSV version of the data for your internal reporting, you will need to submit a help desk ticket via email at firstname.lastname@example.org with the specific data you require and we will manually pull the appropriate data and send it to you.
We apologize for any inconvenience this may cause.