TIBA

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Adding Two-Way Video

Use Parker Technology in conjunction with your new or existing TIBA PARCS equipment via our bolt-on or integrated solution. Your customers deserve a best-in-class experience. That’s why we’ve engineered our solution to be easy and intuitive to install or configure. Equipment is manufactured with durable steel casings to meet the demanding requirements of today’s parking terminal environments.

The Bolt-On Solution

We design our two-way video intercoms to accommodate a variety of PARCS kiosks, so depending on lane type and model, we have top or side mounted video display options.

Pictured to the left is an example of a side-mounted video display in an exit lane.

Our X60 Integration

We’ve begun work with TIBA product development to build an API bridge between our two platforms to create an improved customer experience for all of TIBA’s customers deploying the X60 platform. More details will be available soon.

Available Through Our Premier Dealers Across the US:

“The Parker 24/7 Call Center's service levels are top notch.”

“Parking is the first and last experience that creates an impression for our university. Parker Technology fits right in with that vision.”

“When automating, there's always this fear of losing a level of customer service, but the Parker 24/7 Call Center has eliminated this concern.”

“Introducing Parker Technology into our parking facilities allows our patients to see those smiling faces whenever they need assistance.”

“I'd recommend to any of my peers to focus on parking operations and leave the calls to the Parker 24/7 Call Center.”

“We were excited to identify Parker Technology as a solution provider within the PARCS world. Due to the breadth of clients Parker Technology partners with, we are leaning on them as experts in this space to collaborate with us to provide the best solutions for our parking guests. They listen to us as a partner as we tackle the opportunities together; they are truly an extension of our own customer service team.”

“The Parker 24/7 Call Center helps us by providing top-notch customer service that is always on. Having that friendly face and helping our customers is tremendous.”

“Everyone at FlexePark is very excited about our new partnership with Parker Technology. It’s great to be able to work with another local company, and we’re looking forward to the improved support they can provide for our customers. This will help FlexePark continue to scale without losing track of customer support.”

“Parker Technology enables us to deliver the personal, friendly experience that the City of Asheville wants every parking patron to remember.”

“Parker Technology has been a great addition to our parking facility here in Denver, definitely value add! The Parker team worked quickly in getting the installation performed and ensuring that all equipment was functioning properly.”

“The customer service we receive from the Parker 24/7 Call Center is above any call center I have ever dealt with, or any on-site company we have used.”

“Parker Technology provides a quality call service to several of our garages. Answering all the calls myself previously, I was worried about quality control and how the CSR’s would handle the incoming traffic. I continue to be pleasantly surprised by their professionalism to my parkers and attention to individual unique details at each of my locations. Using their back-end software is very user friendly and I can listen and track all the calls from each location, spending very little time a day.”

TIBA

Adding Two-Way Video

The Bolt-On Solution

Our X60 Integration

Available Through Our Premier Dealers Across the US:

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