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Parker In the Press

We’re moving and shaking

And others are taking notice. Below, find a library of articles we’ve written, or been featured in. For press opportunities, please email marketing@parkertechnology.com.

Industry Articles

There’s Lots to Love About Parking
Parking Today, February 2024

Client Story – Bethlehem Parking Authority
Parking Network, February 2024

Customer Service in a Gateless Parking World
Parking Today, January 2024

Signal Sent & Received
Parking Today, January 2024

The Role of Investment in Parking’s Future
Parking & Mobility, December 2023

Bringing Value to Gateless Facilities
Parking Network, December 2023

The Hidden Value of Quality
Parking Today, November 2023

Three Keys to Better Communication
Parking & Mobility, November 2023

Parker Technology: Client Story – CampusParc at The Ohio State University
Parking Network, October 2023

Knowns & Unknowns
Parking Today, October 2023

Man AND Machine, not Man vs. Machine
Parking Today, September 2023

The Power of Your Presence
Parking Today, August 2023

Parker Technology and Ocra Partnership to Offer Integrated Technology, Higher Revenue
Parking Today, July 2023

Science Says Positivity Wins
Parking Today, July 2023

AI is Scary, but Timing is Scarier
Parking Today, June 2023

Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Airport Improvement Magazine, May 2023

Building Technical + Human APIs is the Future
Parking & Mobility, May 2023

The Value of Start-ups in the Ecosystem
Parking Today, May 2023

Enabled vs. Allowed
Parking Today, April 2023

Going Back to My Roots of Authenticity
Parking Today, March 2023

Fog Builds in Front and Recedes Behind
Parking Today, February 2023

The Magic of Alignment
Parking Today, January 2023

Finding Gold in Transitions
Parking Today, December 2022

Stadium Parking in the Post-COVID World
Venue Professional Magazine, November 2022

Our Biggest Challenge: Coping with Change
Parking Today, October 2022

Turbocharging Our Culture with Noble Intent
Parking Today, October 2022

40 Under 40: Class of 2022
Parking, September 2022

Customer Success: Voice of the Customer
Parking Today, September 2022

When it Comes to Parking at the University of Houston, Customer Service is Paramount
Parking Today, September 2022

Bringing It Every Single Day Like a Parking Professional
Parking Today, September 2022

The Operator is Dead… Long Live the Operator!
Parking Today, August 2022

Lowering the Temperature Once Act at a Time
Parking Today, July 2022

Parker Technology Launches Beta “Mobile Suite” Platform Features
Parking Network, July 2022

Parker Technology: Introducing Our New Mobile Suite – Mobile Queue & Mobile Endpoint
Parking Network, June 2022

Managing Parking in the Post-COVID World
Aviation Pros, June 2022

Customer Service in the Age of Automation
Parking Today, June 2022

Yellowstone as a Metaphor for Parking and Life
Parking Today, June 2022

Member Spotlight: Heidi Barker
Parking, June 2022

Getting Good at Saying “Goodbye”
Parking Today, May 2022

Optimize CX Design to Drive Service & Revenue
Parking, May 2022

Parking Industry Expo: Sponsor Quotes
Parking Today, April 2022

Keeping the Line Moving
Parking Today, April 2022

A Man You’d Recognize: Act II
Parking Today, March 2022

Missing Half the Story
Parking & Mobility, February 2022

Getting to the Root of It
Parking Today, February 2021

Tech Reshapes Parking Management
Parking, February 2021

Amp Up ROI with Mobility Partnerships
Parking, January 2021

This Time It’s Personal
Parking Today, January 2021

Parker Technology: Different Generations, Different Expectations
Parking Network, December 2021

Holding Myself Accountable
Parking Today, December 2021

The “You” You Know
Parking Today, November 2021

It Always Turns Out in the End
Parking Today, October 2021

Taking Flight: How Customer Service Technology Improves Airport Parking
Parking Today, October 2021

Is Your Customer Experience (CX) Good Enough?
Parking & Mobility, September 2021

Backward Attribution & Your Reputation
Parking Today, September 2021

The Power of “And”
Parking Today, August 2021

Building Customer Centric Organizations…Together.
Parking Today, July 2021

Everywhere & Nowhere – Customer Experience Delivered in the Real World
Parking Today, July 2021

Loving Three Things in My Post-Vaccinated Life
Parking Today, June 2021

There is No Substitute for Connecting In Person
Parking Today, May 2021

Reap What You Sow
Parking Today, May 2021

Building a Core & Innovating On It
Parking Today, April 2021

Deliver Stellar Customer Service with Targeted Technology
Parking, April 2021

Paying Tribute to a Man You’d Recognize
Parking Today, March 2021

It’s All About Making Progress
Parking Today, February 2021

Customer Service Platforms are Becoming Essential
Property Management Quarterly, January 2021

Calling My Shot for 2021
Parking Today, January 2021

8 Observations I’ve Made This Year
Parking Today, December 2020

Driving Authentic Concern Through Your Organization
Parking Today, November 2020

Welcome to the Hotel California
Parking Today, October 2020

Leading with Authentic Concern
Parking & Mobility Blog, September 2020

Delivering at the Speed of Trust
Parking Today, September 2020

Using Technology & Focused Collaboration to Improve the Customer Experience
Parking Today, August 2020

If You Want Authentic Perspective, Stop Guessing and Start Asking
Parking Today, August 2020

Serendipity is Just Around the Corner!
Parking Today, July 2020

Keeping Parking Facilities Safe During a Pandemic
Parking & Mobility Magazine, June 2020

The COVID-19 Crisis is Giving Us a Golden Opportunity
Parking Today, June 2020

Authentic Concern and the Potential of Industry Technology Suppliers
Parking & Mobility blog, June 2020

Playing Dominos for Keeps
Parking Today, May 2020

Advertorial: Parker Technology
Parking Today, May 2020

Customer Service Platforms Bring Human Touch to Automated Parking
Parking, May 2020

Silent Killers of Customer Experience
Parking Today, April 2020

Data-Driven: How Customer Service Platforms are Improving Campus Parking
College Planning & Management, March 2020

Friction” is Not a Dirty Word in a Frictionless World
Parking Today, March 2020

2 downtown Las Vegas parking garages turned into Uber staging areas
Las Vegas Review-Journal, March 2020

Big Exits, Affordability, and Tech Transplants: Why Indianapolis Is the Next Big Startup City
Inc., March 2020

3 Big Trends Shaping Our Future in CX
Parking Today, February 2020

Creating Affinity – Low Expenditure, Huge Payoff
Parking Today, January 2020

Making Memories and Leaving a Trace…
Parking Today, December 2019

Parking Technology Startup Gains $2M in Seed Funding
Inside Indiana Business, November 2019

Parker Technology CEO Calls Culture Award ‘Validation’
Inside Indiana Business, November 2019

Who Does it Best?
Parking Today, July 2019

Three Simple Words are a Guiding Light
Parking Today, August 2019

Create Authentic Concern by Balancing Tech with Human Touch
Parking Today, July 2019

Technology is Fine – But People Make the Difference
Parking Today, July 2019

Energy is a Boomerang
Parking, July 2019

“Why? I’m Never Going to See Them Again”
Parking Today, June 2019

A Newbie’s Perspective on PIE 2019
Parking Today, May 2019

Podcasts

An Interview with Tammy Baker and a Conversation about Employee Development
The Parking Podcast, January 17th, 2023

An Interview with Heidi Barber and a Conversation about Personal Branding
The Parking Podcast, December 6th, 2022

An Interview with Brian Wolff and a Conversation about Digital Transformation
The Parking Podcast, November 8th, 2022

An Interview with Brian Wolff and a Conversation about Authentic Concern
The Parking Podcast, June 23, 2020

Why People Push Help 85 Million Times a Year
Powderkeg Podcast, September 4, 2020

Press Releases

Parker Technology Enjoys Unprecedented Success in 2023
Park News, January 3, 2024

Parker Technology Unveils New Branding to Reflect its Evolution as a Tech-Led Services Company
Parking Network, May 8, 2023

Parker Technology’s Two-Way Video Functionality Now Available on Amano ONE
Park News, March 22, 2023

Parker Technology’s Two-Way Video Functionality Now Available on Amano ONE
Amano McGann, Inc., March 22, 2023

Parker Technology + Ocra Announce Strategic Alliance and Introduce Partner API
IPMI News, March 6, 2023

Parker Technology + Ocra Announce Strategic Alliance and Introduce Partner API
Parking Network, March 6, 2023

Parker Technology + Ocra Announce Strategic Alliance and Introduce Partner API
Park News, March 6, 2023

Parker Technology Announces Newly Promoted VP of Marketing, Heidi Barber
Park News, January 18, 2023

Parker Technology Announces Newly Promoted VP of Marketing, Heidi Barber
Parking Network, January 18, 2023

Parker Technology Partners with Regina International Airport & Platinum Parking to Improve the Airport Parking Experience
Park News, January 3, 2023

Parker Technology Partners with Regina International Airport & Platinum Parking to Improve the Airport Parking Experience
Parking Network, January 3, 2023

Kent King Joins Parker Technology as the New VP of Sales
Parking News, October 3, 2022

Parker Technology: Kent King Joins Parker Technology as the New VP of Sales
Parking Network, October 3, 2022

Kent King Joins Parker Technology as the New VP of Sales
Parking Today, October 3, 2022

Parker Technology Launches Beta “Mobile Suite” Platform Features
Park News, July 21, 2022

Parker Technology Closes $2.2 Million Seed Round led by Elevate Ventures
Elevate Ventures, July 11, 2022

Parker Technology Closes $2.2 Million Seed Round led by Elevate Ventures
Parking News, July 11, 2022

Parker Technology Closes $2.2 Million Seed Round led by Elevate Ventures
Parking Network, July 11, 2022

Parking kiosk technology receives $2M seed funding
Inside Indiana Business, July 11, 2022

Parker Technology Partners with University of Houston to Improve the Campus Parking Experience
Park News, June 13, 2022

Parker Technology Partners with University of Houston
IPMI News, June 4, 2022

Parker Technology Begins Third Year of Parker Advisory Board
Park News, May 3, 2022

Parker Technology Begins Third Year of Parker Advisory Board
Parking Network, May 3, 2022

City of Bethlehem Enhances Customer Service
Parking Network, March 21, 2022

Parker Technology: What Happens If Things Go Wrong?
Parking Network, February 8, 2022

Public Works: 24/7 Parking Garage Customer Service
City of Bloomington, January 18, 2022

Parker Technology Celebrates Unprecedented Success in 2021
Parking & Mobility, January 25, 2022

Parker Technology Celebrates Unprecedented Success in 2021
Parking Today, January 25, 2022

Banning Announces NPA’s Incoming 2022 WOMEN IN PARKING Advisory Board
NPA Newsroom, January 21, 2022

Parker Technology & TIBA Parking Announce Partnership Agreement
Parking Network, July 15, 2021

Ryan Givens, CAPP Joins Parker Technology Team as New Regional Sales Executive
Parking Network, June 22, 2021

Ryan Givens, CAPP Joins Parker Technology Team as New Regional Sales Executive
Parking Today, June 21, 2021

Parker Technology Announces Launch of New Text-to-Pay Feature
Parking & Mobility, June 14, 2021

Parker Technology Announces Launch of New Text-to-Pay Feature
Parking Network, June 14, 2021

Parker Technology Announces Newly Promoted COO, Tammy Baker
Parking Network, May 4, 2021

Heidi Barker to Chair National Parking Association’s WOMEN IN PARKING ACCELERATE CONFERENCE
NPA Newsroom, May 3, 2021

Parker Technology Announces Newly Promoted COO, Tammy Baker
Parking Today, May 3, 2021

Parker Technology’s New Language Translation Feature is Now Available
Parking Today, April 12, 2021

Parker Technology’s New Language Translation Feature is Now Available
Parking Network, April 12, 2021

Diamond Parking is Now Using Parker Technology’s Customer Service Solution
Parking Network, March 15, 2021

Diamond Parking is Now Using Parker Technology’s Customer Service Solution
Parking Today, March 12, 2021

Delta, the New Parker Technology Software Platform is Here
Parking & Mobility, January 26, 2021

Delta, the New Parker Technology Software Platform is Here
Parking Network, January 25, 2021

City of Eugene Airport is now Using Parker Technology’s Customer Service Solution
Parking Network, January 18, 2021

City of Eugene Airport is now Using Parker Technology’s Customer Service Solution
Parking & Mobility, January 18, 2021

Parker Technology’s Customer Service Solution Implemented in 72 Hours
Parking & Mobility, January 14, 2021

Parker Technology’s Customer Service Solution Implemented in 72 Hours
Parking Today, January 11, 2021

Parker Technology Can Help Parking Owners and Operators Solve New Problems
Parking Network, January 8, 2021

Parker Technology Wins Powderkeg Tech Culture Award for Second Year in a Row
Parking Network, January 6, 2021

City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
Parking & Mobility, November 9, 2020

City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
Parking Network, November 9, 2020

City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
Parking Today, November 6, 2020

Parker Technology Client Experience: Radisson Plaza Hotel
Parking Network, October 20, 2020

Peak Parking Adds Parker Technology’s Solution to Two New Facilities
Parking & Mobility, October 13, 2020

Parker Technology Announces Partnership with Access Professional Systems
Parking Today, October 6, 2020

Parker Technology Announces Partnership with Access Professional Systems
Parking Network, October 6, 2020

Peak Parking Adds Parker Technology’s Customer Service Solution to Two New Facilities
Parking Network, October 1, 2020

Peak Parking Adds Parker Technology’s Customer Service Solution to Two New Facilities
Parking Today, October 1, 2020

Peak Parking Adds Parker Technology’s Customer Service Solution to Two New Facilities
Parking & Mobility, October 1, 2020

City of Columbia, MO is Using Parker Technology’s Customer Service Solution
Parking Network, September 10, 2020

City of Columbia, MO is Using Parker Technology’s Customer Service Solution
Parking Today, September 10, 2020

Parker Technology Announces 27 New Customer Service Agreements in Q2
Parking Network, July 23, 2020

Parker Technology Announces 27 New Customer Service Agreements in Q2
Parking Today, July 22, 2020

Member News: Parker Technology Announces 27 New Customer Service Agreements in Q2
Parking & Mobility, July 22, 2020

Associated Time Becomes An Official Parker Technology Dealer
Parking Today, May 14, 2020

Member News: Associated Time Becomes An Official Parker Technology Dealer
Parking Today, May 14, 2020

Parker Technology Partners with Greenleaf Hospitality Group in Kalamazoo, MI
Parking Today, March 5, 2020

Member News: Parker Technology Partners with Greenleaf Hospitality Group in Kalamazoo, MI
Parking & Mobility, March 5, 2020

Parker Technology Closes $2 Million Seed Round with Elevate Ventures
Parking Today, November 13, 2019

Parker Technology Closes $2 Million Seed Round with Elevate Ventures
Parking Network, November 13, 2019

Member News: Parker Technology Closes $2 Million Seed Round with Elevate Ventures
Parking & Mobility, November 12, 2019

Parker Technology Demonstrates Customer Service Prowess
Parking Network, September 23, 2019

Parker Technology Awarded Top-Rated Customer Experience Team
Parking Today, September 19, 2019

Member News: Bryan Blackwell, Jim Leida & Robyn Rider Join the Parker Technology Team
Parking & Mobility, July 29, 2019

Bryan Blackwell, Jim Leida & Robyn Rider Join the Parker Technology Team
Parking Today, July 29, 2019

Parker Technology Selected as 2019 Indiana Breakout Tech Culture Awards Finalist
Parking Today, July 19, 2019

Parker Technology Pilot Now “Live” at University of Michigan
Parking Today, June 3, 2019

Member News: Parker Technology Pilot Now “Live” at University of Michigan
Parking & Mobility, May 30, 2019

Parker Technology Welcomes Heidi Barker to the Team
Parking Today, March 8, 2019