On Monday, February 13th between 6:00 and 6:15 a.m. EST we will reboot the servers for the Parker Call Center software as part of our routine maintenance.
During this window of time, the software may be temporarily unavailable and no calls will appear inside the call queue. We expect the total downtime to be less than 5 minutes.
At 6:15 a.m., any user logged into the software will simply need to refresh their browser window to continue taking calls.
Once this server reboot complete, please let us know if you experience issues with your local equipment.