On Monday, February 27, 2017 between 5:30 and 5:45 a.m. EST, we will have a maintenance window while we deploy several changes and bug fixes to the Parker Call Center Software.
During this window of time, some facilities may experience intermittent service interruptions for brief periods of time that prevent your intercoms from connecting to the call center. No action is required on your end at your facility or with your equipment.
At 5:45 a.m., any user of the software should log out and log back into the software to receive the newest updates to their Chrome browser.
The updated being implemented during this maintenance window are bug fixes or behind-the-scenes improvements.
Once this upgrade is made, please let us know if you experience issues with your local equipment. While we have completed extensive testing, sometimes unique situations arise that we need to investigate and resolve.