The history of Parker Technology can be traced all the way back to the early 2000s when parking operators began removing cashiers and replacing them with automated parking and revenue control systems (PARCS). At that time, the concept of replacing actual humans with virtual humans via technology became the focus of the company. Patents were filed for the novel use of two-way video technology in a parking facility when a parking customer experienced an issue. Multiple patents were eventually secured as automation became the norm in parking facilities.
Read More In the dynamic world of business, effective management is a key component of success, and this holds true even in seemingly unconventional sectors like parking management.
In a recent episode of “Harder Than It Looks: Parking Uncovered,” Brian sat down with Lynda Black, a call center manager based in Indianapolis. The focus of their discussion? The common challenge of finding and retaining top-tier talent, particularly on the frontline.
Read More Amber Boltjes is our resident quality control guru. She has elevated our call center operations, with a meticulousness for excellence, and a desire to build processes and training that improve performance and goal setting. Amber is also one of our longest-standing employees. She’s been with Parker for almost 6 years!! Amber is known for delicious smelling candles, a love a sequins and being the best auntie around (she loves spoiling her niece).
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