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Tag: new installation

Diamond Parking is Now Using Our Customer Service Solution

We are now providing live customer service support for K Street Garage, a Diamond Parking facility in Anchorage, AK.  This is Diamond Parking’s second parking facility to use our platform. AVA Capitol Hill garage in Seattle, WA has been online since early October of 2020. “Parker Technology’s platform for tracking intercom calls and customer issues is […]

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City of Plainfield Now Uses Our Customer Service Solution

Our customer service solution is live in City of Plainfield, IN. When patrons need help, our highly-trained customer service representatives answer the call to help them pay and get on their way quickly. 24/7 Remote Monitoring Services In addition to elevating the customer experience, our solution allows for the garage to be managed almost completely […]

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Six City of Columbia Garages Now Online

Our service is now live at six City of Columbia parking facilities, for a total of 30 entry and exit lanes. When their parking guests and visitors need help, our professional customer service representatives answer the call to guide them through a successful transaction. “Partnering with Parker Technology has been invaluable to the early success […]

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Three Douglas Parking Garages Now “Online” in Denver & Scottsdale

“Parker Technology provides a quality call service to several of our garages. Answering all the calls myself previously, I was worried about quality control and how the CSR’s would handle the incoming traffic. I continue to be pleasantly surprised by their professionalism to my parkers and attention to individual unique details at each of my locations. Using their back-end software is very user friendly and I can listen and track all the calls from each location, spending very little time a day.”

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The 2nd Garage at UT Health San Antonio, MARC, is Now “Live”

We just went “live” with our second garage at UT Health San Antonio – the Medical Arts & Research Center (MARC) garage.  Last year, in mid-October, the Mays Cancer Clinic came online. Last week, the MARC garage came online.  Mitchell Time, out of Austin, TX, installed our hardware (2 audio-only and 6 two-way video intercoms) on the existing Amano PARCS […]

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