There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.
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At Parker Technology, we deeply believe in embracing core values that teach our staff to do great things and provide great customer service. And today, we are talking about Excellence in Communication.
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At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.
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When you picture a thriving company, what qualities come to mind?
Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.
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At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.
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Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.
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Operational excellence is a critical part of getting the most out of your business. With Parker Technology’s dedication to operational excellence, your company can provide optimal parking for your customer and client base.
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At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.
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It’s exciting to think about how technology is reshaping the customer service experience. There’s no longer a need to wait hours or days to get answers to your questions. Help is always right at your fingertips.
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We live in a tech-infused world where the solution to every problem seems to lie in technology. But humans still need humans. Sometimes you just want to hear a voice of sympathy who’s happy to help.
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