Four ways that we can be an extension of your team. Our call center service is more than just an outsourced solution. We want to be your partners, aligning with your internal team and the overall objectives of your operation. We become an extension of your team by following your preferred business rules, flexing to […]
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Four ways that a professional call center improves your parking facility. A call center service can improve your operation in more ways than you may realize. When intercom calls are directed to a professional call center, your customer experience is improved, your internal staff is happier and more focused, you collect more revenue, and you […]
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We service a need that a lot of companies really don’t have the facilities or the patience to take care of. The customers in the lane are very important and they need to be taken care of properly, but you don’t always have the facilities, the time, the energy to really help them.
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Watch the video above, or read below, to hear from Brian Wolff, President & CEO, about our value. Check out our videos page for more.
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Our customer service video intercom solution comes built-in with all FlashParking kiosks.
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85% of the time the “help” button gets pressed, it’s because your guest is confused. By the time they hit the “help” button, they’re already upset…and now they’re waiting for whoever is on Intercom today. Your worker gets distracted. Your guests are waiting. Tension goes up. Opinion of you goes down. And finally…You lose money. And…You lose respect. All because the person in charge of your intercom…is busy. We’re here to help.
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