Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.
Read More How many times have you jumped to conclusions, put your foot in your mouth, or made assumptions that turned out to be incorrect? One of the best ways to prevent this situation is to be curious and continuously ask questions.
Read More As one of Canada’s top research-intensive universities, Western University is a dynamic center of education with over 1,400 faculty members and approximately 35,000 students. Given the high level of activity on and around campus, parking operations play a crucial role in servicing students, faculty, and visitors. Furthermore, when prospective students and VIPs come to a college campus, their first impression of the university is their parking experience.
Read More In the automated parking industry, everything moves quickly, which means streamlining processes for efficiency is critical. The more organized and optimized your business processes are, the more productive you will be. And, of course, improved productivity means more revenue.
Read More In the automated parking industry, there is no room for error. It’s a fast-paced, competitive market. If your business doesn’t deliver, your customers will find somewhere else to park. One bad experience can lose you up to ⅓ of your customer base.
Read More Is your business digitally transforming? The process of digital transformation integrates technology into every aspect of a business, making innovation an ongoing top priority as time goes by and the company continues to grow.
Read More At Parker Technology, we are always looking for better ways to manage intercom and inbound customer calls. And one way we do this is by offering flexible software solutions that enable you to improve your level of service on your terms.
Read More At Parker Technology, we have a collection of core values that guide us. Whether we’re making a big decision about the direction of the company or small decisions about how to interact with our colleagues and clients, we turn to our core values.
Read More We strive to act with Noble Intent, assuming that everyone we interact with has Noble Intent. We emphasize trust in every relationship and give them the benefit of the doubt. Read on for some things we do to uphold our belief of Noble Intent in others.
Read More There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.
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