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Tag: our solution

Parker Technology - More than a Call Center

So Much MORE Than Just a Call Center…

At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.

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Company Culture Eats Strategy For Breakfast

When you picture a thriving company, what qualities come to mind?

Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.

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Core Value #3: Critical Thinking

At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.

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Benefits of Operational Excellence

Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.

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Parker Technology - Operational Excellence

Operational Excellence Is Key. Here’s Why.

Operational excellence is a critical part of getting the most out of your business. With Parker Technology’s dedication to operational excellence, your company can provide optimal parking for your customer and client base.

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Core Value #2: Servant’s Heart

At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.

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6 Ways to Improve the Customer Experience

It’s exciting to think about how technology is reshaping the customer service experience. There’s no longer a need to wait hours or days to get answers to your questions. Help is always right at your fingertips.

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Speak Truth

Core Value #1: Honesty & Integrity

“Honesty and Integrity” is the heart of our core values, setting the stage for us all to be transparent and open while maintaining the dignity of those around us. For us to grow and evolve both personally and as an organization, we have to be honest with each other. It is essential to know how we each feel about policies and procedures, communication, the way we are treated, how we feel while at work…the entire package. Honesty and Integrity in all we do and say.

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Successful Partnership with UT Health San Antonio

Parker Technology has worked with businesses in all types of industries. We’ve partnered with universities, municipalities, private companies, and healthcare facilities. Regardless of the location or type of operations, our clients are finding success with our customer service experience. They love the solution we provide! Our service has allowed them to keep traffic and revenue flowing.

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