Skip to main content

Tag: university parking

Western University

How Western University Streamlined their Customer Experience

As one of Canada’s top research-intensive universities, Western University is a dynamic center of education with over 1,400 faculty members and approximately 35,000 students. Given the high level of activity on and around campus, parking operations play a crucial role in servicing students, faculty, and visitors. Furthermore, when prospective students and VIPs come to a college campus, their first impression of the university is their parking experience.

Read More

Client Experience: Pennsylvania State University

Penn State is a loyal Parker Technology customer. Watch the above video to learn more about why they chose to work with us and how outsourcing intercom “help” calls to the Parker 24/7 Call Center has impacted their business operations. The voice over was done by Roy DeMayo, Director of Transportation Services at Penn State, and Ryan Givens, Associate Director of Transportation Services at Penn State.

Read More

Client Experience: IUPUI

“At IUPUI, we have a lot of garages, and can’t staff all of them. Before Parker Technology, we got bottlenecked during peak hours. When that happened, we had long wait times which caused a lot of anxiety. Parker Technology was able to mitigate that congestion by immediately helping our customers. No matter which garage they […]

Read More