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Author: Heidi Barker

Get rid of your intercom problems, increase your revenue and look good doing it.

85% of the time the “help” button gets pressed, it’s because your guest is confused. By the time they hit the “help” button, they’re already upset…and now they’re waiting for whoever is on Intercom today. Your worker gets distracted. Your guests are waiting. Tension goes up. Opinion of you goes down. And finally…You lose money. And…You lose respect. All because the person in charge of your intercom…is busy. We’re here to help.

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Client Experience: IUPUI

“At IUPUI, we have a lot of garages, and can’t staff all of them. Before Parker Technology, we got bottlenecked during peak hours. When that happened, we had long wait times which caused a lot of anxiety. Parker Technology was able to mitigate that congestion by immediately helping our customers. No matter which garage they […]

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Client Experience: AllPro Parking

“The problem with parking garages is that, unless you are staffing 24/7, there is no way to secure payment. When the exit gates are up – you are suddenly a free service. Parker helps us by providing top notch customer service that is always on. Having that friendly face and helping our customers is tremendous. […]

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Virtual Reality at Parker Technology CPTA Booth

Visit our booth at CPTA We designed an interactive virtual reality experience where you can see and feel what your customers go through when they encounter a problem at the gate. Press the “help” button and see how our world-class parking call center quickly resolves the issue.  Our parking specialists follow your specific business rules: • Instruct […]

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Virtual Reality at NPA booth 325

Visit us at NPA booth 325 We designed an interactive virtual reality experience where you can see and feel what your customers go through when they encounter a problem at the gate. Press the “help” button and see how our world-class parking call center quickly resolves the issue. Our parking specialists follow your specific business rules: • Instruct […]

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New Headquarters in Indianapolis

Parker Video Intercoms is pleased to announce they have moved their headquarters to The Stutz Business Center in Indianapolis, IN. This move allows the growing 24/7 Parking Call Center to accommodate rapid growth and future expansion plans. “Everyone loves the new space and the building, it has a great vibe to it.” Said Tammy Baker, […]

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