Paying for parking just got easier and more convenient than ever with the launch of our new Text-to-Pay feature.This is the second of numerous innovations scheduled to be released this year from our recently deployed software platform, Delta.
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Tammy Baker is a large part of what makes Parker so special. She sees the world in a unique way, challenging the rest of us to think deeply and live with conviction. Customers adore her and our team wouldn’t be the same without her. She is known for wearing fun heels every day, telling funny stories and communicating clearly. Her weakness: Bib & Tucker on the rocks and a Vegas craps table.
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Let’s face it, every garage is complicated, and we have no doubt your garage is unique. The fact is, we work with hundreds of different facilities, each of which manages garages differently. With our flexible solution, which includes the intercom / PARCS equipment and software platform needed to enable our call center service, there are a variety of configurations we can tailor to fit your needs.
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Parker Technology does more than help frazzled customers. Companies using our solution also experience revenue increases and better data insights. Really, everyone benefits. Let’s break down some of the perks.
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It is with great pleasure today that we announce the promotion of Tammy Baker, formerly VP of Client Experience, to Chief Operating Officer of Parker Technology.
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Whether you manage a parking garage, online store, or really any type of business or service involving customers, managing customer reviews is not only prudent, but also essential. Customer reviews provide a window into a company’s service and commitment, or lack thereof, to its customers. Reviews are one of the first tools potential customers will […]
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We just launched a new feature: language translation services in the lane. This is the first of numerous innovations scheduled to be released this year from our recently deployed software platform, Delta.
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Four ways that we can be an extension of your team. Our call center service is more than just an outsourced solution. We want to be your partners, aligning with your internal team and the overall objectives of your operation. We become an extension of your team by following your preferred business rules, flexing to […]
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Lynda Black is a mother, dog lover and refreshing realist. She is known for telling it like it is and keeping people accountable to what they say they’re going to do. Her weakness is Long’s donuts, which is why our CEO is kind enough to bring them for her every Friday morning.
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Four steps to dazzling your customers every time. A consistently excellent customer experience does not happen by accident. It is a result of identifying how the experience can be improved, then building a well-thought-out plan that utilizes tools and technology, and continuously improving over time. 1. Identify How Your CX Can Be Improved Taking a […]
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