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Category: Blog

5 Steps to Measuring Quality

What gets measured, gets managed. “You can talk about something all day long, but if you don’t put some data behind it and actually measure it, it will not show that it’s important.” Tammy Baker, Vice President of Client Experience Developing a quality program is an important part of ensuring your team accomplishes priorities and […]

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Five Questions with Heidi Barker

Our new five questions series asks parking professionals about the habits, hobbies and more that allow them to be the best versions of themselves at work, and otherwise. Check back next month for more!

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Year in Review: 2020, a Year of Resilience

This year has been difficult, to say the least. But boy, are we thankful to be part of such a resilient, gritty industry. When we had to adapt quickly in a changing world, we didn’t have to do it alone. With challenges aplenty, it’s even more important to celebrate the high notes!

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