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Tag: customer service

Company Culture Eats Strategy For Breakfast

When you picture a thriving company, what qualities come to mind?

Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.

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Core Value #3: Critical Thinking

At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.

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Why Critical Thinking + Problem Solving are Imperative

Critical thinking and problem-solving are crucial for your business. Practically every occupation requires some form of critical thinking, and you can improve your processes by cultivating a workplace of capable critical thinkers and problem solvers. When your employees are empowered and able to solve issues at a moment’s notice, they’ll require less oversight and work more efficiently.

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Benefits of Operational Excellence

Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.

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Parker Technology - Operational Excellence

Operational Excellence Is Key. Here’s Why.

Operational excellence is a critical part of getting the most out of your business. With Parker Technology’s dedication to operational excellence, your company can provide optimal parking for your customer and client base.

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Core Value #2: Servant’s Heart

At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.

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6 Ways to Improve the Customer Experience

It’s exciting to think about how technology is reshaping the customer service experience. There’s no longer a need to wait hours or days to get answers to your questions. Help is always right at your fingertips.

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Julia McGrath

Through the Eyes of an Intern

Before working at Parker Technology as a Marketing Intern, my knowledge of the parking industry was very slim. During my first few days, I was shocked by how big the industry is and how it is still growing so rapidly. Whenever I went to park my car, it never occurred to me that a company like Parker Technology was out in the world helping people, even in places you’d least expect it. However, now it is all I think about when I’m driving around and see a garage. I wonder to myself, “do they utilize Parker,” and if not, we should talk to them! One could say this is a blessing or a curse, but at least I’m in good company, as the team I work with has the same thoughts while driving around any city with paid parking. 

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