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Tag: customer service

Tobias Hunt

Five Questions with Tobias Hunt

Tobias Hunt is our newest call center manager, but he is already making his mark! He came to us with 20+ years of customer service experience and 10+ years of leadership experience. Tobias is a man of many talents – also a small business owner, operating a video and photography studio with his wife. Tobias is known for his honesty, transparency and accountability. His biggest weaknesses are Marvel movies and anime.

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Call Recording Video - Quick and Easy

Our Customer Service Is Quick & Easy

In parking garages, parking lots, and other places people park, Parker Technology’s solution provides virtual ambassadors who can instantly assist parking guests as soon as questions and issues arise. Our solution is speedy, reliable, and easy-to-use. And those qualities have never been more important.

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Parker Helps Solve Problems

We Help Solve Your Problems

Parker Technology is there when no one else is, to help customers avoid moments like this. We are the leading authority on all things parking customer experience. From our accessible software platform to our amicable customer service representatives, Parker Technology will drive away your parking problems, one customer at a time. Curious how? Read on to find out how we can help you!

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Amber Boltjes

Five Questions with Amber Boltjes

Amber Boltjes is our resident quality control guru. She has elevated our call center operations, with a meticulousness for excellence, and a desire to build processes and training that improve performance and goal setting. Amber is also one of our longest-standing employees. She’s been with Parker for almost 6 years!! Amber is known for delicious smelling candles, a love a sequins and being the best auntie around (she loves spoiling her niece).

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Flexibility is Our Middle Name

Let’s face it, every garage is complicated, and we have no doubt your garage is unique. The fact is, we work with hundreds of different facilities, each of which manages garages differently. With our flexible solution, which includes the intercom / PARCS equipment and software platform needed to enable our call center service, there are a variety of configurations we can tailor to fit your needs.

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We Do More than Help Frazzled Customers

Parker Technology does more than help frazzled customers. Companies using our solution also experience revenue increases and better data insights. Really, everyone benefits. Let’s break down some of the perks.

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Five Ways to Make the Most of Customer Reviews

Whether you manage a parking garage, online store, or really any type of business or service involving customers, managing customer reviews is not only prudent, but also essential. Customer reviews provide a window into a company’s service and commitment, or lack thereof, to its customers. Reviews are one of the first tools potential customers will […]

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How can an intercom call service enhance your operation?

Four ways that we can be an extension of your team. Our call center service is more than just an outsourced solution. We want to be your partners, aligning with your internal team and the overall objectives of your operation. We become an extension of your team by following your preferred business rules, flexing to […]

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