When Preferred Parking originally partnered with Parker Technology, they sought to create efficiencies and build repeatable processes in their parking management system. They needed a data-driven solution and Parker Technology was able to help make a change.
Read MoreWhat’s Covered: Join us as we share hands-on tips and tricks and valuable data insights. Whether you’re an existing customer or interested in learning more, this webinar is for you. Fill out the form below to get access to the webinar recording.
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We realize that not everyone needs our customer service team to answer calls 24/7, or at all for that matter. We also realize there’s a common misconception that we’re purely a services company, when in fact, we’re a software-ledservices company. One of the reasons our customer service team is so effective at handling inbound customer service calls is because of the robust and flexible software platform we’ve built and refined over the years.
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For a company to succeed as a parking solution, two critical components for success are experience and innovation. The parking ecosystem is rapidly evolving with the introduction of new software technologies that enhance the experience of parking customers. Because of this changing landscape, the parking ecosystem needs both established companies and start-ups to drive our industry forward.
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LEXPARK is an agency and constituted authority of the Lexington & Fayette County Parking Authority (LFCPA). Gary Means, CAPP, who serves as the Executive Director of LEXPARK, views the unique challenges of municipal parking as an opportunity to deliver a quality experience.
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Maybe you noticed…we unveiled a new brand campaign last quarter! Officially released at the Parking Industry Expo the week of March 27th, our brand refresh reflects the company’s transformation over the last several years to a technology-led services company, reliant on both people and technology to deliver an excellent customer experience.
Read MoreUrgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the […]
Read MoreWith a priority to enhance each guest’s stay, Parker Technology works to provide a seamless entry and exit process. With the help of our solution, visitors receive quick and empathetic responses to ensure a great experience, reflecting your facility’s commitment to quality accommodation. Client Experience: Radisson Plaza Hotel Parker Technology has paid for itself many […]
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Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.
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As one of Canada’s top research-intensive universities, Western University is a dynamic center of education with over 1,400 faculty members and approximately 35,000 students. Given the high level of activity on and around campus, parking operations play a crucial role in servicing students, faculty, and visitors. Furthermore, when prospective students and VIPs come to a college campus, their first impression of the university is their parking experience.
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