For a tech company, we’re deeply, unashamedly human. We make time for each other. We’re a team of self-starting individuals with a knack for cooperation and collaboration. We work hard every day, but we also know when it’s time to take a break. We place a high value on personal connections within our team, with […]
Read MoreBenefits, for you and your team: Made in the Shade With our cutting-edge software and dedicated customer service team, we provide unrivaled solutions that streamline parking management while keeping costs in check. Whether you’re overseeing a small lot or a sprawling complex, our comprehensive suite of tools makes every aspect of parking management easier and […]
Read More
As the new Call Center Manager here at Parker Technology, Lynda provides leadership in our 24/7 customer service center. She manages operational performance and quality of service in order to achieve the level of customer service promised and the most effective operations possible. She provides direction and coaching to each call center supervisor, setting a standard of excellence that trickles down to the rest of the team. In addition, Lynda creates and maintains a supportive, yet challenging atmosphere among the team.
Read More
“Parker Technology provides a quality call service to several of our garages. Answering all the calls myself previously, I was worried about quality control and how the CSR’s would handle the incoming traffic. I continue to be pleasantly surprised by their professionalism to my parkers and attention to individual unique details at each of my locations. Using their back-end software is very user friendly and I can listen and track all the calls from each location, spending very little time a day.”
Read More
I can empathize with garage managers, having been one myself. I began in parking, 20 years ago, as an Operations Manager and steadily worked my way up the ranks to VP of Operations, overseeing more than 50 facilities and several hundred employees. I’ve experienced virtually every type of parking there is. Thus, I understand how a manager gets stretched and pulled in all directions. It’s a demanding job.
Read More
The Parker Technology platform is now “live” at the Catalyst Garage in Denver. Our team worked closely with Denison Parking, who recently took over management operations for the Catalyst Garage. This marks the first Denver location for their portfolio, and is the beginning of a planned expansion to more locations in the Denver market. Project […]
Read More
Skip to main content