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Call Recording Video - Quick and Easy

Our Customer Service Is Quick & Easy.

parking lots, and other places people park, Parker Technology’s solution provides virtual ambassadors who can instantly assist parking guests as soon as questions and issues arise. Our solution is speedy, reliable, and easy-to-use. And those qualities have never been more important.

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Parker Technology - TIBA API Integration

We’ve Officially Partnered with TIBA Parking

Today we’re excited to finally announce our official partnership agreement with TIBA Parking. We’ve worked collaboratively to engineer an integrated two-way video customer experience solution on TIBA’s X-60 line of PARCS equipment. As well as an audio integration for X-30 and X-60 equipment, for SIP or third-party VOIP.

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Parker Helps Solve Problems

We Help Solve Your Problems

Parker Technology is there when no one else is, to help customers avoid moments like this. We are the leading authority on all things parking customer experience. From our accessible software platform to our amicable customer service representatives, Parker Technology will drive away your parking problems, one customer at a time. Curious how? Read on to find out how we can help you!

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Amber Boltjes

Five Questions with Amber Boltjes

Amber Boltjes is our resident quality control guru. She has elevated our call center operations, with a meticulousness for excellence, and a desire to build processes and training that improve performance and goal setting. Amber is also one of our longest-standing employees. She’s been with Parker for almost 6 years!! Amber is known for delicious smelling candles, a love a sequins and being the best auntie around (she loves spoiling her niece).

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Tobias Hunt

Welcome Tobias Hunt, Our New Customer Service Manager

We’re thrilled to welcome one of the newest members to our Team – Tobias Hunt, the second shift Customer Service Manager. He comes with 20+ years of customer service experience and 10+ years of leadership experience.

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Helping Customers in Real-Time: Why It’s Important

Focusing on customer experience is a top priority for businesses large and small across industry and service sectors. How come? In today’s world of instant gratification and digital dominance, companies that care about their customers stand out. The customer experience begins even before people enter your facility or walk into your store. For drivers, it starts when they park. And that’s where Parker Technology comes in.

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New Text-to-Pay Feature Functionality

Paying for parking just got easier and more convenient than ever with the launch of our new Text-to-Pay feature.This is the second of numerous innovations scheduled to be released this year from our recently deployed software platform, Delta.

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5Q with Tammy Baker

Five Questions with Tammy Baker

Tammy Baker is a large part of what makes Parker so special. She sees the world in a unique way, challenging the rest of us to think deeply and live with conviction. Customers adore her and our team wouldn’t be the same without her. She is known for wearing fun heels every day, telling funny stories and communicating clearly. Her weakness: Bib & Tucker on the rocks and a Vegas craps table.

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Flexibility is Our Middle Name

Let’s face it, every garage is complicated, and we have no doubt your garage is unique. The fact is, we work with hundreds of different facilities, each of which manages garages differently. With our flexible solution, which includes the intercom / PARCS equipment and software platform needed to enable our call center service, there are a variety of configurations we can tailor to fit your needs.

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