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Work-Life Balance: There is More to the Decision

Is the amount of time that you have for your personal life acceptable? If not, what are the root causes? I tend to put them into these four main categories: career growth, delegation, support network and infrastructure & tools.

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Parker Technology Welcomes Taylor Shook as Demand Generation Specialist

Parker Technology is pleased to announce Taylor Shook has joined our team as a Demand Generation Specialist. In this role, Taylor will support and execute such marketing efforts as lead nurturing, content creation, trade show marketing and public relations. She will also support sales and accounting.

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Feedback is the key ingredient in our prize winning recipe!

We use a constant flow of information to supply our feedback loops. We take information from our team to make our environment better, from our vendors to make our supply chain better and from our clients to make our offering better. Today I would like to dive into the client feedback loop and make sure you know how important it is and what we do with the information.

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Associated Time Becomes An Official Parker Technology Dealer

Parker Technology today announced a new dealer partnership with Associated Time Instruments, out of Dallas, TX. The relationship will involve collaborative sales and marketing efforts to incorporate Parker’s customer service offering as a value-added differentiator to Associated Time’s parking installation projects. “We are thrilled to partner with Parker Technology. The addition of their two-way video […]

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Join Us in Welcoming Our New Call Center Manager, Lynda Black!

As the new Call Center Manager here at Parker Technology, Lynda provides leadership in our 24/7 customer service center. She manages operational performance and quality of service in order to achieve the level of customer service promised and the most effective operations possible. She provides direction and coaching to each call center supervisor, setting a standard of excellence that trickles down to the rest of the team. In addition, Lynda creates and maintains a supportive, yet challenging atmosphere among the team.

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Three Douglas Parking Garages Now “Online” in Denver & Scottsdale

“Parker Technology provides a quality call service to several of our garages. Answering all the calls myself previously, I was worried about quality control and how the CSR’s would handle the incoming traffic. I continue to be pleasantly surprised by their professionalism to my parkers and attention to individual unique details at each of my locations. Using their back-end software is very user friendly and I can listen and track all the calls from each location, spending very little time a day.”

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It’s All About Highest and Best Use of Time and Talent…

I can empathize with garage managers, having been one myself. I began in parking, 20 years ago, as an Operations Manager and steadily worked my way up the ranks to VP of Operations, overseeing more than 50 facilities and several hundred employees. I’ve experienced virtually every type of parking there is. Thus, I understand how a manager gets stretched and pulled in all directions. It’s a demanding job.

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Energy is a Boomerang

One of the most profound moments in my professional career hit me like a brick wall when I was shopping by myself in Target. No one to lead, I wasn’t standing in the middle of a crazy flurry directing traffic or calming tension, as was common in my job. Rather, I was simply shopping and being intentional about smiling, which is all it took! That one trip finally helped me see what people had been trying to tell me for over 20 years – that energy IS a boomerang and the consistent energy you feel in others is a reflection of the energy they see in you. Period, the end, no ifs, ands or buts about it.

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Bryan Blackwell & Jim Leida Join the Parker Technology Team

Parker Technology’s sales team has grown by two this month, with the addition of industry veterans Bryan Blackwell and Jim Leida, both new Sales VPs. Blackwell joined the Parker Technology team on July 22nd, starting off his role at the PIPTA Conference in Boise, ID. Leida joined the team on Monday July 29th. Bryan Blackwell […]

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Kindness Can Be Taught

I spend a lot of time thinking (and worrying) about ways to build and maintain a great culture at Parker Technology. As I sought my next “hook” to launch this LI article, I was fortunate enough to catch a vignette on NPR by Anya Kamenetz, Cory Turner and Chloee Weiner, entitled “Kindness Can Be Taught. Here’s How.” The story explored research about how to raise awesome children; however, as I listened and then later read the story online, I became positively “giddy!”

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